Shipping policy

Domestic Shipping (United States)
We are pleased to offer FREE standard shipping on all orders within the United States.

Processing & Delivery Times
Orders are typically processed within 1–2 business days after payment confirmation. Once shipped, delivery usually takes 5–8 business days, depending on your location and the carrier’s network.
Please note that weekends and holidays are not included in business days.

Faster or Delayed Shipping
In many cases, orders may arrive sooner than the estimated time. However, occasional delays may occur due to factors such as weather conditions, carrier delays, or high seasonal demand. If your order has not arrived within 10 business days, please contact us, and we’ll promptly investigate and help resolve the issue.

Order Tracking
Once your order has been shipped, a tracking link will be sent to your email address. You can use this link to track your shipment in real time and stay updated on its progress.

Address Accuracy
Please ensure that all shipping information is entered correctly at checkout. We are not responsible for delays or lost packages resulting from incorrect or incomplete addresses provided by the customer.

Lost or Damaged Packages
If your order arrives damaged or does not arrive within the expected time frame, please reach out to us immediately at sales@kinoosh.shop. We’ll work with the carrier to investigate and find a suitable solution.

Questions?
If you have any questions about shipping or need assistance tracking your order, please contact our support team at sales@kinoosh.shop  , and we’ll be happy to help.